Join the team
Join our Customer Service Team
Applications close Sunday 26 March
We need more MTB experts to join our growing customer service team!
We’re currently looking for a passionate, knowledgeable rider to join us providing customer support via email and live chat, as well as assisting with preparing other written online content.
Because we’re an online business, you can live and work anywhere you’ve got a stable internet connection - so this job might suit someone on the East Coast looking for evening work, or someone in Perth who wants to work a few arvos (see times required below).
You’ll need to have great bike knowledge, so industry experience is preferred (but not essential if you can show us you know your stuff!). Exceptional written communication, know your way around a computer fast, ability to work on your own and absolutely uncompromising about helping people out!
Work hours (Melbourne time):
Sunday: 11am - 9pm
Monday - Thursday: 6pm - 10pm.
(Some minor variation in hours possible by agreement - please advise your availability in your application).
This is a permanent part-time position, and the right candidate will be well paid - we want exceptional people on our team!
If this sounds like you, drop us an email with your current CV and telling us why you are the person we need for this role.
Applications close Sunday 26 March.